As NovoServe expanded its international infrastructure across Europe and North America, payments quickly moved from an operational task to a strategic priority.
BB Merchant Services was engaged to conduct an independent payments cost benchmark and structured market review.
By analysing interchange, scheme fees, acquiring margins and infrastructure costs, we helped establish a clear commercial baseline and led a focused RfP process to identify the most suitable provider.
The result was a payments strategy aligned with NovoServe’s global growth, supported by continued oversight to ensure agreed pricing was applied correctly and savings were realised in practice.
📄 Read the full testimonial here
